Terms of service
OVERVIEW
This website is operated by Kinderhood USA LLC. Throughout the site, the terms "we", "us" and "our" refer to Kinderhood USA LLC. We offer this website, including all information, tools and services available from it, to you on the condition that you accept all terms, conditions, policies and notices stated here.
By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced here or linked from here. These Terms apply to all users of the site, including browsers, customers, vendors and contributors of content. If you do not agree to these Terms, please do not use the site.
Any new features or tools added to the store are also subject to these Terms. You can review the current version at any time on this page. We may update or replace any part of these Terms by posting changes to our website; your continued use of the site after changes are posted means you accept them.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction while using the site. You must not transmit any viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (not including payment card information, which is always encrypted) may be transferred unencrypted across various networks. You agree not to reproduce, copy, sell, resell or exploit any part of the site or our services without our written permission. Headings in these Terms are for convenience only.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only. The site may contain historical information that is not current. We may change the site's content at any time but have no obligation to update it.
SECTION 4 - CHANGES TO SERVICES AND PRICES
Prices are subject to change without notice. We may modify or discontinue any part of our services at any time without notice, and we are not liable to you or any third party for any price change, suspension or discontinuance.
SECTION 5 - PRODUCTS
Some products may be available only online and in limited quantities, and are subject to return or exchange only under our Refund Policy (kinderhoodusa.com/policies/refund-policy). We try to display product colors and images as accurately as possible, but cannot guarantee your screen's display is accurate. We may limit sales of any product to any person, region or jurisdiction, limit quantities, and discontinue any product at any time. Product descriptions and pricing may change without notice. Any offer is void where prohibited.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order, and to limit quantities per person, household or order, including orders under the same account, payment card, or billing or shipping address. If we change or cancel an order, we will try to notify you using the email, address or phone number provided. We may limit or prohibit orders that appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information and to keep it up to date. For more details, see our Refund Policy (kinderhoodusa.com/policies/refund-policy).
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These are provided "as is" without warranties of any kind, and your use of them is at your own risk. New features or services added to the site are also subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Some content or products on our site may come from third parties, and links may take you to third-party websites not affiliated with us. We are not responsible for third-party content, products, services or websites, and are not liable for any harm related to purchases or transactions made with third parties. Please review third parties' policies before engaging with them.
SECTION 9 - COMMENTS, FEEDBACK AND SUBMISSIONS
If you send us ideas, suggestions or other materials, you agree we may use them in any medium without restriction, confidentiality obligation or compensation. We may remove content we consider unlawful, offensive or in violation of these Terms. You are responsible for your comments and agree they will not violate anyone's rights or contain unlawful material or malware.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy (kinderhoodusa.com/policies/privacy-policy).
SECTION 11 - ERRORS AND OMISSIONS
Our site may occasionally contain errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We may correct them and change or cancel orders if information is inaccurate, at any time without prior notice, including after you have placed an order.
SECTION 12 - PROHIBITED USES
You may not use the site or its content for any unlawful purpose; to violate any laws or regulations; to infringe intellectual property rights; to harass, abuse or discriminate against anyone; to submit false or misleading information; to upload malicious code; to collect others' personal information; to spam, phish, crawl or scrape; or to interfere with the site's security. We may terminate your use of the site for any prohibited use.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the site will be uninterrupted, timely, secure or error-free. Your use of the site and our products is at your sole risk, and they are provided "as is" and "as available" without warranties of any kind, express or implied, except as expressly stated by us. To the maximum extent permitted by law, Kinderhood USA LLC and its directors, officers, employees, affiliates, agents, suppliers and service providers are not liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the site or any product. Where a jurisdiction does not allow such exclusions, our liability is limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Kinderhood USA LLC and its affiliates, partners, officers, directors, agents, contractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising from your breach of these Terms or your violation of any law or third-party right.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law, and the remaining provisions will not be affected.
SECTION 16 - TERMINATION
These Terms remain in effect until terminated by you or us. You may terminate them at any time by ceasing to use our site. If we believe you have failed to comply with these Terms, we may terminate them without notice and deny you access to our services; you remain liable for all amounts due up to the termination date.
SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not waive it. These Terms and any policies posted on this site are the entire agreement between you and us and supersede any prior agreements. Any ambiguities will not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements under which we provide services to you are governed by the laws of the jurisdiction in which Kinderhood USA LLC is registered.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We may update, change or replace any part of these Terms by posting changes to our website. Your continued use of the site after changes are posted means you accept them.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be sent to us at:
Kinderhood USA LLC team@kinderhoodusa.com


